Privacy Policy

Craig J. Concannon, P.C.

Effective Date: January 1, 2026

Craig J. Concannon, P.C. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our legal services. This Privacy Policy explains how we collect, use, protect, and disclose your information.

By using our website or communicating with our law firm, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you visit our website, request a consultation, or communicate with our office.

Personal Information

This may include:

• Name

• Phone number

• Email address

• Mailing address

• Information submitted through consultation requests or contact forms

• Information regarding your accident or legal matter

• Payment or billing information when applicable

• Communication preferences and consent records

Non-Personal Information

We may automatically collect technical information such as:

• IP address

• Browser type

• Device information

• Operating system

• Website usage patterns

• Date and time of website visits

• Referring website addresses

This information helps improve website functionality, user experience, security, and performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests

• Schedule appointments and consultations

• Provide legal services

• Communicate regarding your legal matter

• Send appointment reminders and important case updates

• Process payments when applicable

• Improve our website and client experience

• Maintain records of communication preferences and consent

• Protect against fraud and unauthorized access

• Comply with legal and regulatory obligations

We collect only the information reasonably necessary to provide our legal services.

3. SMS Messaging & Communications

If you provide your mobile phone number and consent to receive text messages, Craig J. Concannon, P.C. may send SMS messages related to:

• Consultation scheduling and confirmations

• Appointment reminders

• Case updates and legal notifications

• Client support communications

• Information regarding requested legal services

Message Frequency

Message frequency may vary depending on your interaction with our law firm and the status of your legal matter.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After opting out, you will receive a confirmation message, and no further SMS communications will be sent unless you opt in again.

Help Instructions

Reply HELP for assistance or contact our office directly.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Mobile Information Non-Sharing Policy

Craig J. Concannon, P.C. does not sell, rent, transfer, or share mobile phone numbers, SMS consent, or text messaging opt-in information with third parties or affiliates for marketing or promotional purposes.

Mobile information is used solely to communicate with clients and prospective clients regarding requested legal services.

Information may be shared only with trusted service providers necessary to deliver SMS messages, who are contractually obligated to maintain the confidentiality and security of your information.

SMS consent and opt-in information will never be shared with third parties for marketing purposes.

4. Information Sharing & Disclosure

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only with trusted service providers that assist in operating our business, including:

• Secure website hosting providers

• Payment processing providers

• Appointment scheduling platforms

• Customer relationship management (CRM) systems

• SMS messaging providers

• Information technology and cybersecurity providers

All service providers are contractually obligated to safeguard your information.

Legal Compliance

We may disclose information if required to:

• Comply with applicable laws

• Respond to lawful requests from governmental authorities

• Comply with court orders or legal process

• Protect the rights, safety, and property of our law firm, clients, or the public

Business Transfers

If Craig J. Concannon, P.C. is involved in a merger, acquisition, or transfer of assets, customer information may be transferred as part of that transaction while remaining protected under this Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure.

These safeguards include:

• Secure server environments

• Encryption of sensitive information where appropriate

• Access controls

• Secure communication protocols

• Regular security monitoring

• Software updates and vulnerability management

Although we employ commercially reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Improve website functionality

• Analyze visitor traffic

• Measure website performance

• Remember user preferences

• Improve the effectiveness of our website and marketing efforts

You may disable cookies through your browser settings, although some website features may not function properly.

7. Your Privacy Rights

You may request to:

• Access personal information we maintain about you

• Correct inaccurate information

• Request deletion of personal information where permitted by law

• Withdraw consent for future communications

• Opt out of marketing emails

• Opt out of SMS communications by replying STOP

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites.

These websites operate independently and maintain their own privacy policies.

Craig J. Concannon, P.C. is not responsible for the privacy practices or content of third-party websites.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide legal services

• Maintain business and client records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Maintain communication consent records required under applicable telecommunications regulations

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal services, technology, or applicable laws.

The most current version will always be posted on this website with the updated Effective Date.

11. Contact Information

If you have questions regarding this Privacy Policy or how your information is collected, used, or protected, please contact us.

Craig J. Concannon, Attorney at Law

Address:
7911 Forsyth Blvd.
St. Louis, MO 63105

Phone: (314) 421-3329

Email: [email protected]

Website: https://stlouiscaraccidentlaw.com

SMS Consent Disclosure

By providing your mobile phone number through our website, contact forms, or communications with our office, you consent to receive text messages from Craig J. Concannon, P.C. regarding consultations, appointments, case updates, and other service-related communications.

• Message frequency may vary.

• Message and data rates may apply.

• Reply STOP to unsubscribe.

• Reply HELP for assistance.

By using this website or communicating with Craig J. Concannon, P.C., you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.